Shipping Policy

ORDER PROCESSING & SHIPPING TIMELINES

At FASHEFY, we strive to ensure timely delivery while maintaining the highest quality standards. Processing times vary depending on the product category:

  • Ready-to-Ship Items: Orders are typically processed and shipped within 2 to 10 business days.
  • Custom Orders: These are made to order and can take between 3 weeks to 13 weeks for production before being shipped. Timelines vary based on the complexity of the design.

Once your order is ready, you will receive a shipping confirmation email with tracking details. If your order contains both ready-to-ship and custom items, they may be dispatched separately.

SHIPPING DESTINATIONS & RATES

Domestic Shipping (Canada)

We offer FREE standard shipping on all orders within Canada. Delivery times vary based on location and carrier schedules. While we aim for timely delivery, delays due to unforeseen circumstances (e.g., weather conditions, carrier disruptions) are beyond our control.

International Shipping

We currently ship to:

  • United States
  • Europe
  • United Kingdom
  • India
  • Australia

For international orders, we offer a flat shipping rate of $40 CAD. Delivery times vary depending on the destination country and customs processing.

Customs Duties, Taxes & Import Fees

  • International orders may be subject to import duties, taxes (including VAT), and other customs fees imposed by the destination country. These charges are determined by local customs authorities and are the responsibility of the customer.
  • FASHEFY does not cover or reimburse any duties, taxes, or fees charged upon delivery.
  • Customs regulations vary by country, and delays due to customs clearance are beyond our control. We recommend checking with your local customs office for more information before placing an order.

If you would like to place an order but your country is not listed, please contact us via email at contact@fashefy.com or WhatsApp at +1780-901-0018 to discuss shipping options.